I run our family business, the Lucerne Tree Farm, while I homeschool, and it has been a stress and a juggle to do both at times. Over the years I have found some simple methods that keep the day running smoothly and keep me fairly sane.
The phone is a terrible interrupter! I literally groan when the phone rings while I am busy tutoring a teen or working with a younger child. I know how hard it is to get back into the focus of an activity or lesson.
Use voicemail or answering machines
Activate a simple voicemail or answering service on your phones and allow the machine or service provider to do the work of taking messages for you. Answering machines are not that expensive. In our early years, our answering machine was invaluable when we could not take calls. We have sometimes lost potential clients who forget to leave their contact details or drop the call, but generally, if they are serious, they usually call again.
Teach kids to take messages
Teach your children how to properly answer the phone and take good, clear messages. My youngest daughter has always loved this job and is excellent at taking calls when I am busy. This is a very valuable life skill!
If I take business calls in the morning, I often explain that I will process their queries or requests in the afternoon, unless it is an emergency. I usually follow-up calls after lunch.
I hope that these practical tips help you. If you need any more information or have helpful suggestions, please share in the comments below.
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